Data transfer in Atlassian Government Cloud

Before you start transferring data between Atlassian Government Cloud instances, understand:

• What data can be copied

• Current limitations

• Prerequisites for transferring

Before you begin

Every Atlassian Government Cloud migration is coordinated and supported by our migration teams from Atlassian Support. If you haven’t already, you need to notify them about your planned migration to avoid any issues and get the necessary help.

Reach out to your Carahsoft or Atlassian contact to plan your migration, or use our contact form.

Migration paths

Atlassian Cloud to Atlassian Government Cloud

Migrating from Atlassian Cloud to Atlassian Government Cloud is supported, however it doesn’t rely on data transfer mentioned in this documentation. Instead, your migration will be carried out together with Atlassian Support.

Reach out to your Carahsoft or Atlassian contact to plan your migration, or use our contact form.

Within Atlassian Government Cloud

Migrating from one instance of Atlassian Government Cloud to another is supported, however there are important differences in what is and isn’t copied. Check the section below for more details.

Transferring data within Atlassian Government Cloud

Here are important differences you need to know about when transferring data from one Atlassian Government Cloud instance to another.

Jira

The table lists items that aren’t copied. To copy the supported data, follow Transfer Jira data.

Jira Service Management

The table lists items that aren’t copied. To copy the supported data, follow Transfer Jira service management data.

Confluence

All core features are supported. For details and steps, follow Transfer Confluence data.

Users and groups

All user management features work as described in manage users and groups.